Return Policy
1. Return Window
If you are not satisfied with your purchase for any reason, you may return the product within 30 days of the delivery date.
2. Eligibility
To be eligible for a return, items must be unused, in their original packaging, and with all original tags and labels attached. Products that are damaged, altered, or worn will not be accepted.
3. Non-Returnable Items
Certain products such as perishable goods (foods, organic items), final sale or discounted items, and beauty products (used or opened) are non-returnable.
4. Return Process
- Contact our customer support with your order number and reason for return.
- We will provide a return shipping label and instructions.
- Pack the product securely in original packaging.
- Ship the package using the provided label within 7 days of receiving it.
5. Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 7-14 business days.
6. Exchanges
We offer exchanges for size or color variants if available. Please contact customer support for assistance.
7. Shipping Costs
Return shipping costs are generally the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).
8. Contact
For any questions regarding returns, please reach out to:
Important Notice
Please ensure all items are in their original condition before initiating a return. This helps us process your return quickly and ensures other customers receive products in perfect condition.
For questions about this policy, please contact us at contact@thegujaratstore.com